At Kliken, we prioritize offering an optimal experience to all our valued customers. Part of ensuring this involves the continuous processing of analytics to improve our services and cater to your needs effectively. Additionally, maintaining active engagement is crucial for the upkeep of our platform's efficiency and relevance.
Importance of Analytics Processing:
1. Enhancing User Experience:
Processing analytics allows us to provide better insights for your business and website. This information aids in tailoring our services to better suit your needs, leading to an enhanced and personalized user experience.
2. Improving Service Quality:
Analytics processing assists in identifying areas that require improvement. By analyzing patterns and trends, we can refine our services, develop new features, and address issues promptly, ensuring a high-quality experience for our users.
Why does Kliken set customer accounts to inactive after 90 days of no activity?
Kliken prioritizes data privacy and efficient account management. In line with these principles, we halt the collection of site statistics for accounts that show no user login activity for over 90 days and do not have any paid products. This policy helps ensure that we are collecting and managing data in a manner that respects our users' privacy as well as being done in the most operationally efficient manner.
What happens when an account is set to inactive?
Once an account is marked as inactive (after 90 days without login activity), Kliken stops collecting site statistics for that account. This means that no new data regarding user engagement, site visits, or any other analytics will be recorded until the account becomes active again.
Are statistics collected during the period an account is inactive?
No, statistics are not collected during the period an account remains inactive. The collection of site stats is paused to respect the user's inactivity and to align with our data privacy policies. This pause continues until the user logs back into their account.
What happens once a user logs back into an inactive account?
Once a user logs back into their account after a period of inactivity, the account is immediately set back to active status. From this point, Kliken resumes the collection of site statistics, including user engagement, site visits, and any other relevant analytics. This ensures that users have access to up-to-date and comprehensive data regarding their site's performance as soon as they return to active use.
How does this policy impact users with paid products?
For accounts with active paid products, the collection of site statistics continues without interruption, regardless of login activity.
Conclusion:
The continuous processing of analytics is integral to improving our services and providing a top-notch user experience. While we value every user, our account inactivity policy is implemented to ensure the efficiency, security, and quality of our platform for all active members. We encourage you to stay engaged to make the most of our services.
Should you have any questions or concerns regarding account activity or our analytics processing, please don't hesitate to contact our support team. Your understanding and cooperation in this matter are highly appreciated.